Do You Know Someone Who Needs Help?

Call 988

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TEXT 988

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CHAT NOW

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ASL NOW

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Help Your Loved One

If a friend, family member, or loved one is going through a painful time and needs someone to talk with you can contact the 988 Lifeline to get them the assistance they need.

If your friend, family member, or loved one is currently in crisis, call 988 to get immediate help.

The 988 Lifeline is a FREE and confidential service designed to assist people in crisis. Often, the biggest allies are people like you, who want to help a loved one overcome their distress, regain hope, and get back on the path to a happier life.

Crisis counselors are available to talk to you about anything including the common warning signs of crisis, tips on getting your loved one to seek help, and locate resources and organizations that can provide a longer-term solution.

There are four ways to contact the Lifeline for information and to talk. Don’t hesitate. Call or text 988. Click to chat. Click to go to ASL Now.

Call 988

Speak directly to one of our caring and compassionate team members who are there for you during life’s struggles.

Text 988

Send a text from your phone to start a real-time conversation with a live person standing by to assist you.

Chat Now

Connect online with a real person who wants to hear your story and provide support.

ASL Now

Connect online with a real person who can support your story and provide support through ASL conversation.

Tips For Concerned Loved Ones Of People In Crisis

Nothing is harder than watching someone you love struggle with issues they can’t solve by themselves. If you’re determined to help your loved one, then the SC 988 Lifeline is your ally. We are always here to talk to you or your loved one, and offer support, comfort, and compassion.  The following tips can help you communicate with your loved one in crisis and convince them to seek help.

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Comfortable Space

Talk to your loved one in a comfortable space with minimal interruptions or distractions.

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Listen

Offer to listen, be responsive, and speak in a relaxed, calm voice.

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Let Them Lead

Gently encourage them to open up and let them lead the pace and direction of the conversation.
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Know Their Feelings

Be respectful, compassionate, and empathetic to their feelings.
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Don't Push Too Hard

Give them the opportunity to talk about whatever’s on their mind, but don’t push too hard if they seem reluctant.
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Be Honest

Express your genuine concern. Be honest and direct.

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Give Feedback

Share your feelings and look for common ground.
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Do Not Blame

Avoid patronizing them or blaming them for their situation.
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Humor Isn't Always Helpful

Be careful using humor or making light of the situation to ease their anxiety.
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Help Them Call 988

If your loved one seems open to seeking more help, help them call or contact the SC 988 Lifeline to talk to a trained professional willing to listen.

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You Call 988 In A Crisis

If you sense your loved one is about to harm themselves or someone else, don’t wait; call, text, or chat 988 immediately for crisis assistance.