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Like most website operators, MHAGC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. MHAGC’s purpose in collecting non-personally identifying information is to better understand how MHAGC’s visitors use its website. From time to time, MHAGC may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
- MHAGC also collects potentially personally-identifying information like Internet Protocol (IP) addresses and Internet Service Providers for users of our chat service, and telephone numbers of those contacting us via text and/or voice. MHAGC only discloses this potentially personally-identifying information under the same circumstances that it uses and discloses personally-identifying information as described below.
Information We Collect When You Visit the Site
For each visitor to our Site, we may collect information such as the domain name of the website the visitor came from, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages visitors access or visit, information volunteered by a visitor, such as survey information, e-mail addresses of those who communicate with us through our Contact page, and/or any visitor-volunteered information on the Contact page such as name, phone number or reason for contacting us. MHAGC does not sell or rent your information for commercial purposes.
We may collect this information and use it for marketing and communications purposes, internal review, research, and to improve the content of our Web page, but personally identifiable information is generally not shared with other organizations for commercial purposes.
For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our site. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use. We collect more information with our Screening Tools, as discussed below.
MHAGC may collect statistics about the behavior of visitors to its website. However, MHAGC does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
MHAGC discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on MHAGC’s behalf or to provide services available at MHAGC’s website, and (ii) that have agreed not to disclose it to others. MHAGC will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, MHAGC discloses potentially personally-identifying and personally-identifying information only in response to a subpoena that we reasonably believe is valid, court order, or other governmental requests, or when MHAGC believes in good faith that disclosure is reasonably necessary to protect the property or rights of MHAGC, third parties or the public at large. If we believe that you are at imminent risk of harm, we may notify emergency services or law enforcement. MHAGC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
Other Ways We May Disclose Your Information
Please note that if you voluntarily submit any personal information for posting on the Site, such as a comment, review or a blog post, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.
Links To Other Web Sites
With respect to security: We endeavor to make sure that our Site and services provided by MHAGC protect personal information that we receive are secure. When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server. However, no Site or online transaction is completely and perfectly secure, and you should exercise care and judgment in ensuring that you follow good security practices, including accessing our Site through a secure device and internet connection.
All sensitive information provided by individuals to MHAGC is considered confidential, unless otherwise noted. Information is never sold or traded. If MHAGC wishes to use any confidential information provided, the provider will be contacted, and a release form outlining its use will be provided. Individuals retain the right to request Mental Health America remove their information from all mailings, both online and on paper at any time, and Mental Health America will endeavor to remove the information in a reasonable manner, but delays between any such request and the discontinuation of related mailings can occur.
The terms “or” and “including” and similar terms will be interpreted non-exclusively to mean “and/or” or “including, but not limited to” or the equivalent, respectively.